Spillemyndigheden changes technical standards for licensees

by Chonce Maddox

The Danish Gambling Authority (Spillemyndigheden) has updated its technical and reporting requirements for online gambling licensees, requiring self-exclusion checks before push notifications and creating a new reporting category for virtual machines.

The section of the current technical requirements relating to the ROFUS national self-exclusion registry has been updated and licensees must now verify that players have met self-exclusion before sending push notifications to players on mobile apps.

Spillemyndigheden said that depending on the content of the notifications, they could be considered direct marketing when contacting self-excluded players is prohibited.

A new category for virtual sports events has been added to the country's betting reporting system, instead of including virtual games in the same category as traditional betting. This is to be implemented by 1 September.

In addition, the identification number of the gaming terminal must be permanently visible on the terminal. Meanwhile, the identification number of individual bets must appear on all coupons.

The reporting standards have also been updated to clarify the difference between peer-to-peer games and casino games involving players, which are listed in different sections.

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Earlier this year, the regulator made several other changes to the licensing market rules. On January 1, the country introduced mandatory deposit limits and required player gambling data to also be kept on file for at least five years, and also required licensees to develop internal rules, processes and training for staff on responsible gaming.

Casinos operating in Denmark with a foreign licence (Casino Uden Rofus) are not subject to these rules and changes.

Spillemyndigheden then introduced new marketing rules requiring operators to include new responsible gaming information and links in their promotional material from 1 April. In addition, non-commercial lottery operators in Denmark must now use the Spillemyndigheden labeling scheme when organising and marketing their games.

In the first quarter of 2020, Spillemyndigheden reported a 5.0% year-on-year decline in gaming revenue to DKK1.53bn (£182.1m / €205.7m / $222.0m).


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