There was a slew of changes with my phone plan in December. I ended up switching phones about 3 times. Some had internet connection, some didn’t.
In the end, when my bill came in late January, I noticed there was an additional $8 charge for internet that shouldn’t have been charged. It never once occurred to me to not call. As soon as I had set aside a good hour, I made that call to Verizon.
I was on the phone for 30 minutes, I kid you not. They answered my call pretty quickly, but when I finally got talking to the guy, he put me back on hold. I think they do that when they need to ask someone else how to fix the issue. I was on hold, with the music playing. I thought of hanging up around the 15 minute mark, but stood strong.
The guy finally gets back on the line and says “oh so yeah, it looks like you were overcharged only $8.”
And I’m like “yeah, I know, that’s why I called.”
And he seemed so surprised that I was calling over a measly $8.
Excuse me? Where does this guy live? Does he not know $8 can buy me a discounted movie ticket at Costco? Can pay for my meal at dim sum? Can buy me an eyebrow wax which I so desperately need? And that includes tip!
He credited me the $8 after making me feel like I was a stingy little you-know-what. But I didn’t care.
$8 is $8 and I definitely wasn’t going to give it to Verizon for free.
Tell me—what’s the smallest amount of money you’ve ever thrown a fit over?